Frequently Asked Questions
Q: [Do you accept credit cards]
A: [Yes, we accept all major credit cards, cheques, and money orders go to payment options at the bottom of the page to view.]
Q: [Do you post world wide]
A: [Yes, we are a U.K. site but we post all around the world.]
Q: [Do you use discreet packaging]
A: [Yes, we send all the jewelry in plain coloured envelopes with the return name being R. Garrett followed by our address. No reference to the website
www.gold-nipple-rings.com is on the envelope.]
Q: [Can i pay by cheque]
A: [Yes, we accept cheques from the U.K. you can refer to payment options found in the link at the bottom of this page.]
Q: [What are the shipping costs]
A: [In the U.K. it is £3.99. The rest of the world is £5.50.]
Q: [How much does the jewelry cost in my currency.]
A: [We sell in British Pounds. If your currency is not pounds a currency converter is available on this page.
XE.com Universal Currency Converter click on the link to find out the cost in your currency.]
Q: [My order has not arrived what should i do.]
A: [Please note all our jewellery is hand made. Please allow up to 28 working days for delivery. All orders are sent registered. You will
normally receive your order within 1 to 3 weeks. If your order is slightly delayed, you can email us for assistance.]
Q: [How to contact us.]
A: [To contact
us send click here and send an email by filling
out a form with your enquiry. We endeavour to answer all emails within 48 hours. Generally sooner, just depending on the amount of mail we are receiving. We do not advertise our phone number or address online due to a few obscene callers. Genuine enquires are quite welcome to request them by email.]
Q: [How do i clean my jewelry.]
A: [Yes it is possible to clean the jewellery. Sometimes silver jewellery will lose its sheen due to sulfides which is air pollution or by body
lotions. Simply use a little bit of soap rub over the jewellery and run under warm water, dry off with a soft cloth. Straight away you will see
the sparkle of the silver like brand new. If looked after it hold its sparkling sheen for years to come. Or you can purchase an anti tarnish cleaning cloth for silver. Found in most department stores.
Gold does not tarnish but it may lose its sheen due to body lotions, hair spray, etc. Like silver simply rinse under warm water with soap and dry off with a soft cloth. When you are not wearing your jewellery, keep it in a jewellery box or your jewellery bag provided to protect it.
Any other questions you may have please email us by clicking here and we will be glad to be of assistance.